Support Desk

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The Support Desk is an In-World feature that allows Earn2Life.com members to earn money (once they've reached the Silver account level) by helping other residents.

The Earn2Life.com "Support Desk" is located in the E2L in-world office, positioned just inside of the main building. Members earn money by sitting at the Support Desk and offering help to other members.

E2L Support Desk view

Being genuinely helpful and kind to other users pays off! Literally!

Payments

Earn2life presently pays L$2 every 15 minutes that a member sits at the Support Desk. These payments are received just as all other payments are.

Get more apprentices

You may give out your apprentice link to help newcomers join Earn2Life.com. This is the place people come to when seeking information about making money with E2L and it can have very heavy traffic at times. It's a perfect opportunity for you to earn new apprentices and help others learn about the E2L system. The more honest and informative you are, the more it pays!

Requirements

To work at the Support Desk:

You must be an Earn2Life.com member
Your account level should be "Silver"or higher
You may not change your character status to "Away" or "Busy"
You should familiarize yourself with the contents of the E2L wiki and webpage, especially those parts dealing with Payments and the use of the HUD
You need a general knowledge of how to use E2L, as well as information like wait times and how the webpage/HUD work.

Need Help? Touch Here!

If someone requires immediate assistance they may click the yellow "Need help?" sign located in front of every Support Desk chair. This sends a notice to the support person and gives them a specific amount of time (15 seconds) before kicking them out of the chair for being unresponsive, so pay attention!

Yellow Need Help sign

Support Desk Etiquette

Due to the nature of the Support Desk job it is vital that you be friendly and courteous to visitors seeking your assistance. Providing valuable and reliable help to all members promptly and maintaining an optimistic attitude will win you the respect of your peers and a good reputation with the boss. Being rude, indifferent or uninformed may result in you being banned from using the Support Desk chair. Probably the most important trait is just to remain active! Look around the office occasionally; ask in the local chat if anyone needs help; if you see someone new, call them by their name and let them know you are here to help.

If you just need to earn Lindens and do not want to help your peers, these chairs are not for you. The goal is not to camp on the help desk chairs, but the goal is to provide assistance to other residents. Even if you disable the Away feature, people will check in on you, and will ultimately kick you from the chair if you are found to be Away. Working the support desk is is a privilege and not a right, so do not abuse the system.

The Support Desk is a great spot to acquire new Apprentices so it's quite popular and frequented by up and coming Masters. It's also a great place to meet successful E2L members and learn their strategies for earning.